Shipping policy

Last updated: August 13, 2026

At KISAKI, every order is carefully checked and packed before dispatch.

Order Processing

Orders are generally dispatched within 1–3 business days after the order has been successfully placed.

Processing may take longer during:

  • Sale periods.
  • Festive seasons.
  • Public holidays.
  • High-volume order periods.
  • Unforeseen operational circumstances.

Shipping & Delivery

Once your order has been dispatched, a tracking link will be shared with you.

Delivery time may vary depending on the delivery location and courier service.

Actual delivery timelines may also be affected by circumstances outside KISAKI's control, including weather conditions, transportation disruptions, public holidays, courier delays, or other unforeseen circumstances.

Order Tracking

After dispatch, you can use the tracking link provided by KISAKI to check the status of your shipment.

Please note that tracking information is provided by the applicable courier partner and may take some time to update after dispatch.

Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully check your:

  • Full name.
  • Address.
  • City.
  • State.
  • PIN code.
  • Phone number.

KISAKI cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged Packages

If your package appears damaged when delivered, please document the condition of the package and product.

For damaged-product claims, an unboxing video is required.

Please contact KISAKI within 7 days of delivery with your order number, photographs, and unboxing video.

Contact Us

For shipping-related questions, please contact KISAKI using the contact information provided on our website.