Privacy policy

Last updated: August 13, 2026

KISAKI respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains how your information may be collected, used, and protected when you visit or make a purchase from the KISAKI online store.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

  • Your name.
  • Billing and shipping address.
  • Email address.
  • Phone number.
  • Order and purchase information.
  • Payment-related information required to process your order.
  • Information you provide when contacting customer support.
  • Website usage and device information.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders.
  • Arrange shipping and delivery.
  • Process payments.
  • Send order confirmations and updates.
  • Provide customer support.
  • Handle returns and refunds.
  • Improve our website, products, and customer experience.
  • Detect and prevent fraudulent or unauthorised activity.
  • Comply with applicable legal and regulatory requirements.

Payment Information

Payments made through our website may be processed by third-party payment providers.

KISAKI does not intentionally store complete payment card details on its own systems. Payment information may be collected and processed by the applicable payment gateway in accordance with its own privacy policy and security practices.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, improve the shopping experience, and support marketing or analytics activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing of Information

We may share relevant information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors.
  • Shipping and courier partners.
  • Technology and website service providers.
  • Analytics and marketing service providers.
  • Customer support providers.
  • Government authorities or legal entities where required by law.

We do not sell your personal information as part of our ordinary business operations.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to or integrate with third-party services. These services may have their own privacy policies and terms.

KISAKI is not responsible for the privacy practices of third-party websites or services.

Your Information

If you have questions about the personal information we hold about you, or if you wish to request access, correction, or deletion where applicable under law, please contact us using the contact details provided on our website.

Changes to This Privacy Policy

KISAKI may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact Us

For privacy-related questions or requests, please contact KISAKI using the contact information provided on our website.